Customer Service | current location:Home 》Customer Service |
SERVICE POSITION
To meet with the market demand betterly, we improve our service through humanistic management. We renovate our products according to customer’s feedback and requirement, we improve our quality of products by technological innovation. We stick to take”Quality first and customer fist” as our core mentality. We stick to take “ create customer value, improve service continuously” as our target. We are in all processes of sales, including the periodbefore sales, sales and the period after sales.
SERVICE SYSTEM
Our premier working is to make customers satisfied with our products and service. In our sales service system taken customers demand as core, we have set up one sales team of high diathesis,and have outfitted various kinds of service equipment. We have promptly reflect treatment team, customer visiting reception team, technology inquiry team, customer appealing treatment team. And we also supply exceed value service, matching parts, customers’ satisfaction test and the training for employee and customers.
SERVICE NETWORK
We have built many sales stations and service and maintenance centers all over our country. Because we think that customer is god, and we want to press close to the market, service customers with zero distance.
We will give the customer a feedback on faults treatment methods within 1 hour after receipt of
the customer’s written notice of faults. If the customer can not do treatment itself, our technology expert will get to the locale in 24 hours within 300 kilometers.
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